How To Choose a Towing Company
Not all tow trucks are the same. Here's what to look for when you need your vehicle moved.
Choosing a Towing Company
When your car needs to be moved, you want it done right. Here's what matters.
What to Look For
Response Time
When you're stuck, waiting matters. A company with operators spread across the region will get to you faster.
Right Equipment
Different vehicles need different trucks:
- **Flatbeds** - Best for low cars, AWD vehicles, and damaged cars
- **Wheel-lifts** - Good for standard cars, faster loading
- **Flatbed** - For all vehicles
Professionalism
- Do they answer the phone properly?
- Can they explain what will happen?
- Do they treat your vehicle with care?
Transparent Pricing
You should know the cost before they load your car. No surprises.
Insurance and Compliance
Any legitimate tow company should be properly insured and certified.
Red Flags
- Won't give you a price upfront
- Takes an unreasonably long time to respond
- Doesn't ask where you want the car taken
- Damaged or poorly maintained trucks
- Rude or dismissive on the phone
Questions to Ask
1. How long until you can get here?
2. What will it cost?
3. What type of truck are you sending?
4. Can you take it to [my preferred location]?
5. Do you work with my insurance company?
Why People Choose Us
- 350+ operators means we're closer to you
- We answer our phone 24/7
- Clear pricing, no hidden fees
- Right equipment for every job
- We handle insurance claims
0800 422 055 - One call, sorted.